In the past time, to facilitate the customers, the Mekong Airlines Joint Stock Company (Air Mekong) has expanded the ticketing system through the signing of the cooperation with the Bank for Investment and Development of Vietnam (BIDV) and the Vietnam Post Corporation (VNPost). Accordingly, customers can buy tickets or pay for airplane tickets of Air Mekong at all the transaction points of BIDV and over 18,000 post offices of VNPost nationwide.​

    It is known that Air Mekong is carrying out from 32 to 35 flights a day on three major route groups: route group “gold” connecting the two economic centers of Hanoi and Ho Chi Minh; Group of sea and island routes to Phu Quoc, Con Dao; Group of Plateau route to three destinations including Pleiku, Da Lat and Buon Ma Thuot. Previously, on 28/4/2011, Mekong Air officially opened a direct route from Hanoi - Phu Quoc, this is the longest direct route in Vietnam and exploited only by the Mekong Air until the present time.